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verified review
July 23, 2021
Bournemouth office
Charlotte (Charlie) was our estate agent and after much disappointment viewing and applying for other properties via other agents it was such a breath of fresh air to find our apartment with her. She guided us through the whole process (this was our first ever renting experience) and answered all our questions quickly no matter how simple they were. She advocated for us when our references were taking a while and chased up on paperwork, making the whole experience smooth and less stressful for us. We felt so well cared for with Charlie and Goadsby’s and would recommend them!
Reply left 23 Jul 2021: Hi Caitlin, many thanks for taking the time to review our service. So pleased we were able to assist you with your first rental property. I'm sure Charlie and the team will be delighted to read your comments. All the best.
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verified review
July 23, 2021
Bournemouth office
Used this letting agency to rent a flat via one of their representatives Adam. Adam was very clear, helpful and timely in his responses always ensuring that I was kept up to date with any new information throughout the process of securing the flat. Would recommend this letting agency to friends, very easy to work with!
Reply left 23 Jul 2021: Hi Luke, thank you for taking the time to review our Bournemouth Lettings Department, so pleased we were able to help you. Kind regards.
Google Review Logo
verified review
July 23, 2021
Bournemouth office
Charlotte (Charlie) was our estate agent and after much disappointment viewing and applying for other properties it was such a breath of fresh air to find our apartment with her. She guided us through the whole process (this was our first ever renting experience) and answered all our questions quickly no matter how simple they were. She advocated for us when our references were taking a while and chased up on paperwork, making the whole experience smooth and less stressful for us. We felt so well cared for with Charlie and Goadsby’s and would recommend them!
Reply left 23 Jul 2021: Hi Caitlin, that is great to read, so pleased we were able to help you. All the best.
Google Review Logo
verified review
July 10, 2021
Bournemouth office
Google Review Logo
verified review
June 24, 2021
Bournemouth office
Isabelle at Goadsby proved to be the consummate professional and was an outstanding ambassador for the company. I have rented my home out through Goadsby and from the very beginning Isabelle and her colleagues were so helpful, courteous, professional and friendly. She was always there to answer any questions and got back to my emails very promptly. Due to her excellent skills I would have no doubt in recommending Goadsby to anyone renting out their homes or indeed selling them.
Reply left 24 Jun 2021: Hi Paul, thank you for taking the time to review our Bournemouth rental team, I'm sure they will be delighted to read your comments. All the best.
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verified review
June 15, 2021
Bournemouth office
Becky has been extremely helpful and super efficient the whole way through the sale, often going above any beyond. Thank you!!
Reply left 15 Jun 2021: Hi Rebecca, that is great to read, thank you for taking the time to review our service. I'm sure Becky will be thrilled with your comments. All the best.
Goadsby Review Logo
verified review
June 14, 2021
Bournemouth office
Thanks to Rebecca for advice and help.
Reply left 14 Jun 2021: Hi Christopher, thank you for taking the time to review our Bournemouth office and Rebecca. Glad we were able to assist you, Kind regards.
Goadsby Review Logo
verified review
June 7, 2021
Bournemouth office
Excellent service & communication from all the team who dealt with the sale of our property.
Reply left 08 Jun 2021: Hi Jackie, thank you for taking the time to review our service we are so pleased we were able to help you. All the best.
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verified review
June 7, 2021
Bournemouth office Adrian Carter
Adam Carter and Isabelle Klein were really helpful in helping us set up a rental until we can find the right house here in Bournemouth. Adam was very efficient and responsive in responding to our numerous questions and liasing with the landlord during the transition. We had heard of Goadsby's good reputation before moving and were very pleased with the service we received.
Reply left 08 Jun 2021: Hi Su, that is great to read, we really appreciate your feedback, all the best.
Google Review Logo
verified review
June 7, 2021
Bournemouth office
Already terrible service. Emailed regarding a property heard nothing until called up and was told that due to owning a pet snake we were automatically barred from seeing the property we were hoping to see that day, on our only day off from work. A polite response would had sufficed. Also disgusting that this establishment is not leading the way in times of covid by allowing landlords to bar properties having pets that cause no property damage. I was informed that Goadby does not have to except the new Model Tenancy Agreement 2021 barring landlords from stopping tenants keeping pets especially when a high number of people have resorted to pets for mental health benefits during these troubling times. It proves this estate agent is more concerned about profit taking than demonstrating a moral high ground making way to changes to push landlords to except pets in times of greater needs.
Reply left 08 Jun 2021: Hi Simon, we appreciate your feedback. Kind regards
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