Chandlers Ford
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verified review
September 8, 2025
Chandlers Ford office
Well and truly excellent service throughout the whole procedure of selling my Brother's property. Ben, Josie, Poppy and the rest of the team have been absolutely amazing, keeping us up to date regularly on how things were going. Would recommend them 100% to anyone looking to sell their property.
Reply left 10 Sep 2025: Hi Julie Thank you for your kind comments on the service provided by our team in Chandlers Ford, delighted we have been able to assist. All the best.
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verified review
September 7, 2025
Chandlers Ford office
Goadsby Review Logo
verified review
September 2, 2025
Chandlers Ford office
Great service and team!
Reply left 10 Sep 2025: Hi Lydia Many thanks for your 5 star review, delighted we have been able to assist. All the best.
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verified review
August 13, 2025
Chandlers Ford office
Very approachable and understanding
Reply left 14 Aug 2025: Hi Claire Many thanks for your 5 star review, delighted we have been able to assist. All the best.
Goadsby Review Logo
verified review
August 6, 2025
Chandlers Ford office
Great service, exceptionally helpful and proactive. Goadsby and I. Particular Ben and Josie were great in helping us sell our property
Reply left 07 Aug 2025: Hi Matthew Thank you for your 5 star review, Ben and Josie shall be delighted to receive your feedback. All the best.
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verified review
August 6, 2025
Chandlers Ford office
We had a disappointing experience with Goadsby Chandlers Ford. During key collection, the agent barely acknowledged me and directed the entire conversation to my partner, despite both of us being present. It felt unprofessional and dismissive. We raised a formal complaint and explicitly requested to change our main point of contact. The response from the branch manager, Ryan, ignored our request and only gave a vague explanation. It wasn’t until we followed up multiple times that Ryan responded again — still with a half-hearted apology (“I apologise if that was the case”) and agreed to assign someone else. This experience left us feeling disrespected and unheard. As a lettings agency, we expected a higher standard of service and professionalism.
Reply left 07 Aug 2025: Hi Nova Sorry to read this. Please contact our lettings director, [email protected] who shall be pleased to investigate your concerns. All the best.
Google Review Logo
verified review
August 6, 2025
Chandlers Ford office
We had a disappointing experience with Goadsby Chandlers Ford. During key collection, the agent barely acknowledged me and directed the entire conversation to my partner, despite both of us being present. It felt unprofessional and dismissive. We raised a formal complaint and explicitly requested to change our main point of contact. The response from the branch manager, Ryan, ignored our request and only gave a vague explanation. It wasn’t until we followed up multiple times that Ryan responded again — still with a half-hearted apology (“I apologise if that was the case”) and agreed to assign someone else. This experience left us feeling disrespected and unheard. As a lettings agency, we expected a higher standard of service and professionalism.
Reply left 07 Aug 2025: Hi Nova Sorry to read this. Please contact our lettings director, [email protected] who shall be pleased to investigate your concerns. All the best.
Google Review Logo
verified review
August 1, 2025
Chandlers Ford office
Outstanding Service from Start to Finish! I cannot recommend Goadsby estate agency highly enough. The entire team, and a very special thank you to Josie, provided truly outstanding service throughout the entire house-buying process. From the very first viewing to the day we received our keys, Josie was an absolute star. Her communication was fantastic—she was always prompt, professional, and genuinely proactive in keeping us updated at every stage. Buying a house can be stressful, but Josie's calm and supportive approach made the experience so much smoother and more manageable. She went above and beyond to answer all of our questions and made us feel like a priority. The professionalism of the whole Goadsby team was a real standout. It's clear they work together seamlessly to provide a top-tier experience. Their local knowledge and dedication were invaluable, and I am so grateful for their hard work. If you are looking for an estate agency that will provide a personal, efficient, and genuinely caring service, look no further than Goadsby. Thank you all again for helping me find my new home!
Reply left 04 Aug 2025: Hi What really thoughtful feedback! Josie and her colleagues shall be delighted to read your comments. So pleased we have been able to assist, and we hope you are very happy in your new home. All the best.
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verified review
August 1, 2025
Chandlers Ford office
Outstanding Service from Start to Finish! I cannot recommend Goadsby estate agency highly enough. The entire team, and a very special thank you to Josie, provided truly outstanding service throughout the entire house-buying process. From the very first viewing to the day we received our keys, Josie was an absolute star. Her communication was fantastic—she was always prompt, professional, and genuinely proactive in keeping us updated at every stage. Buying a house can be stressful, but Josie's calm and supportive approach made the experience so much smoother and more manageable. She went above and beyond to answer all of our questions and made us feel like a priority. The professionalism of the whole Goadsby team was a real standout. It's clear they work together seamlessly to provide a top-tier experience. Their local knowledge and dedication were invaluable, and I am so grateful for their hard work. If you are looking for an estate agency that will provide a personal, efficient, and genuinely caring service, look no further than Goadsby. Thank you all again for helping me find my new home!
Reply left 04 Aug 2025: Hi What really thoughtful feedback! Josie and her colleagues shall be delighted to read your comments. So pleased we have been able to assist, and we hope you are very happy in your new home. All the best.
Google Review Logo
verified review
August 1, 2025
Chandlers Ford office
Outstanding Service from Start to Finish! I cannot recommend Goadsby estate agency highly enough. The entire team, and a very special thank you to Josie, provided truly outstanding service throughout the entire house-buying process. From the very first viewing to the day we received our keys, Josie was an absolute star. Her communication was fantastic—she was always prompt, professional, and genuinely proactive in keeping us updated at every stage. Buying a house can be stressful, but Josie's calm and supportive approach made the experience so much smoother and more manageable. She went above and beyond to answer all of our questions and made us feel like a priority. The professionalism of the whole Goadsby team was a real standout. It's clear they work together seamlessly to provide a top-tier experience. Their local knowledge and dedication were invaluable, and I am so grateful for their hard work. If you are looking for an estate agency that will provide a personal, efficient, and genuinely caring service, look no further than Goadsby. Thank you all again for helping me find my new home!
Reply left 04 Aug 2025: Hi What really thoughtful feedback! Josie and her colleagues shall be delighted to read your comments. So pleased we have been able to assist, and we hope you are very happy in your new home. All the best.
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