Southampton Reviews

House sale following death of family member. Martin was professional, sympathetic , efficient and, most importantly for me, gave me all the information I needed but didn't do the hard sell or patronise me (as I had never sold a house before). The details Martin created were good, concise and the photos very good (as I had seen on other properties marketed by Goadsby). Georgia was on hand when Martin was away and Mandy helped push us over the line to completion despite the solicitors falling out!<br />All in all I would highly recommend Goadsby.

Highly recommended! Excellent, professional service from start to finish. My property sold quickly, I'm sure due to the proactive marketing and realistic valuation. The property I bought was also, by chance, through the same branch of Goadsby. I cannot praise Georgia Munro Ford and Mandy Ballard highly enough. They are both so professional, friendly, calm and helpful. Despite the inevitable blips that crop up when going through the selling/buying process, we managed to complete when planned and this is without doubt due to their proactive input. Communication was always great and very prompt. They, and other members of their team, made the process as easy and stress-free as possible. Would recommend the team at this branch without any hesitation.

Goadsby Southampton certainly quash any bad traits that people often say about Estate Agents. The entire process was excellent from listing/photos/viewings/feedback etc and then the sale chasing and making things happen with various solicitors and the chain was the difference to us moving to the deadline we needed to. They update you, call you back, give you advice - nothing is too much trouble. All of the team across both Southampton and Chandlers Ford; Georgia, Martin, Ben, Mandy, Josie, Andrew - all excellent and were all 'human' who genuinely cared and understood how tough moving is. Great work and thanks Mark

Impressed with the human element, actually caring. other estate agents I dealt with don't call you back, update you or sound like they actually care.<br /><br />A polite, friendly, welcoming tone on the phone really helps during a very stressful process.<br />Mandy & Georgia were phenomenal.<br />Ben was excellent with viewing feedback and keeping me updated.<br /><br />Josie & Andrew in Chandlers Ford were also excellent.

The sale was a bumpy road, as it can be. All the staff at Goadsby were efficient and supportive along that stressful road and the sale went through. Thanks Goadsby!

Excellent service. Let my student house for several years. Very very helpful staff. Manager/Director Laura Digby very good to deal with and always able to help. Did not manage to let my place this year so after a few months I did put it with another agent. I was concerned about it being empty. The other agent did manage to get it let within about 2 weeks. the new tenancy was due to start on 1st July New agent very very concerned about it being cleaned for the new tenants to collect the keys on 1st July. I did manage to get some cleaners in there for the 30th June. Very difficult situation as then found that Goadsby would not do the end of tenancy check and the meters. I was unaware but the tenants apparently pay for that. It did make things a bit difficult. I was unaware of this aspect, so just something to watch for and make sure the letting agent agrees to do the end of tenancy check before any cleaning is done. So lesson learnt and all now sorted with the deposit refund. Ladies dealing with the deposit at Goadsby seem very on the ball and efficient. Just a point for landlords to be aware of, this was something I did not realise so had to put things in place to prove anything that needed doing. It was mainly the cleaning and a little bit of touch up to some walls.

I called to speak to someone in sales but the call was diverted to lettings (as the sales staff were busy,) - I spoke to someone called Callum: he was really helpful and took down all of my son's questions (to pass on to the sales team.) What a pleasant change for someone to take the trouble to be helpful, rather than tell you, to call back later, or it's not his/her department. Thank you Callum. Good impression of this firm ... so far!