Weymouth
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Michael and Olivia have been great at keeping Us informed and the sale on track.<br />The disappointment for Goadsby here is the lack of interaction with other branches. Michael took down the details of where we were moving to, and we asked for your partner branches to contact us with any properties that may be of interest (over a quite wide radius it has to be said, with very broad parameters of old/new, renovation project etc). Not one phone call was ever received from Goadsby. There was prime opportunity to get another sale here. I did tell Michael this a few weeks ago and still no one called. I�d describe that as pretty awful customer service and also pretty awful from a company wanting to make sales. You cannot tell me- as Michael tried to- that in that whole time there was not one house that met our criteria of �3-4 bed house in dorset up to �450k�. You probably want to look at how your network pick some up leads like that because you lost a potential sale that could have been very easy to secure, given we had accepted an offer on ours and needed to move.
Friendliness, professionalism and patience throughout. Very impressed with the continual updates quickly after each viewing. Michael provided a first class service - going the extra mile in order to push our sale to completion. Continually keeping everyone in the loop - sellers, purchasers and solicitors.<br /><br />I have continually recommended to friends and work colleagues who were dissatisfied with their own estate agents to give Goadsby a call and advised them of the superb service I was receiving throughout.<br /><br />Although the whole process had become very stressful and, at times, a very bumpy journey to say the least, during its course from sale to purchase, we could not have sold and purchased our new home without their valued assistance.<br /><br />My sincere thanks to Michael and Georgia for their full support. Regards, Margaret Manvell



