Bournemouth
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Acted and responded effectively for an initial rental query and booked a convenient time to view the property. There were some delays in communication between departments (Accounts) and this led to us almost missing the deadline to pay our deposit and initial rent. We were kept updated on progress, however, I feel we spent a lot of time chasing Goadsby’s for emails which they said they had sent , when in fact, they had not. They have been quick to respond to maintenance requests following moving in day , however, it seems there are quite a few issues that should have been picked up during inspection of the outgoing tenants. Goadsby’s did provide a good service when handing over our moving in pack and keys.
Reply left 21 Apr 2023: Hi Julie, thank you for taking the time to provide us with a review and feedback. We are sorry to hear about the delay in some communications and we can assure you that we do monitor and act upon service feedback so this is something we will take on board. All the best and kind regards
Young Oliver James was very conscientious in his dealing with me. He was proactive and honest. I would recommend him very highly if you serious and are looking for rental property he is your man.
Reply left 21 Apr 2023: Hi David, thank you for your review. I'm sure Oliver will really appreciate your feedback, so pleased he was able to assist you. All the best.
Ellie Goddard is very professional and explained clearly about the property. She is always quick to respond to queries and made sure the entire process is easy and clear. Also the staff in Bournemouth office are very helpful and makes you feel comfortable.
Reply left 20 Apr 2023: Hi Ashok, that is great to read! Thank you for taking the time to review our service from Bournemouth. I'm sure Ellie and the team will be equally delighted to read your comments. All the best and kind regards.
Very helpful, very welcoming too! Ellie was very helpful with helping me and my partner find our first home!! i would recommend her to anyone who is looking!!
Reply left 03 Apr 2023: Hi Lilly, thank you for your kind review and so pleased we were able to find you somewhere. All the best and kind regards.
Goadsby marketed my flat for sale last year, with both Jake and Becky working tirelessly to arrange viewings, give me advice, updates, etc. They worked really hard, and are such nice people to deal with, both absolutely charming. Unfortunately the sale didn't proceed, as I missed the top of the market, and didn't want to reduce the price. That must be frustrating for Goadsby, so I wanted to post this review to emphasise how much I appreciated all their hard work & efforts. Hence I would highly recommend Goadsby to potential sellers, and will go back to them if my situation changes in future.
Reply left 27 Mar 2023: Hi Paul, thank you for taking the time to review our Bournemouth Team, I'm sorry to hear things didn't quite tie in for you with a sale. But rest assured we are ready and available for when you do wish to sell in the future. Kind regards.
Goadsby marketed my flat for sale last year, with both Jake and Becky working tirelessly to arrange viewings, give me advice, updates, etc. They worked really hard, and are such nice people to deal with, both absolutely charming. Unfortunately the sale didn't proceed, as I missed the top of the market, and didn't want to reduce the price. That must be frustrating for Goadsby, so I wanted to post this review to emphasise how much I appreciated all their hard work & efforts. Hence I would highly recommend Goadsby to potential sellers, and will go back to them if my situation changes in future.
Reply left 27 Mar 2023: Hi Paul, thank you for taking the time to review our Bournemouth Team, I'm sorry to hear things didn't quite tie in for you with a sale. But rest assured we are ready and available for when you do wish to sell in the future. Kind regards.




